Terms and Conditions

These Terms and Conditions outline the rules and regulations and govern the use of www.workwithem.co.uk ("my Website") and the purchase of digital products and services offered on it, including website templates and 1:1 strategy sessions. Please read these terms carefully before using the Website or making a purchase. For Terms specific to website design and build projects and coaching/mentoring, please refer to your individual project documentation and contract.

By accessing and using this Website, or purchasing a digital product or service, you agree to these Terms and our Privacy Policy. If you do not accept these terms, please do not continue to use the site or services.

  1. Digital Product & Service Terms

1.1 Artist Website Templates

  • Includes one installation of the template on either a new Squarespace site or an existing site, per your selected option.

  • Includes access to a password-protected training portal with video tutorials, setup guides, and support materials.

  • Includes 30 days of email support post-installation.

  • Does not include Squarespace subscription fees, custom design, or technical support beyond the scope of the template.

  • All template sales are final and non-refundable.

  • You may not resell, copy, or redistribute the template or any included materials. One license per user/site.

1.2 Website Strategy Session (1:1 Audit)

  • Includes one 60-minute video call and a follow-up summary of key website recommendations.

  • Sessions must be booked within 90 days of purchase.

  • You may reschedule once with 24 hours’ notice. Missed sessions without notice are considered used.

  • Strategy sessions are non-refundable.

1.3 Refund Policy

  • Due to the nature of digital products and the immediate access provided to content and resources, all sales are final and non-refundable.

  • By purchasing a template or 1:1 service, you acknowledge and accept this policy.

  • If you have questions before purchase, you are encouraged to contact emma@workwithem.co.uk for support.

  1. Accuracy of Information The content on this site is provided for general information and may not be current or complete. Any reliance on this content is at your own risk.

  2. Third-Party Links The site may contain links to external websites. Work With Em is not responsible for third-party content, services, or policies.

  3. Personal Information All personal data submitted is handled in accordance with our Privacy Policy.

  4. Intellectual Property & Permitted Use Content on this site is for personal, non-commercial use. You may not copy, modify, or distribute materials without permission. Attribution must be given when sharing content.

  5. Prohibited Uses You may not use the site or its content to:

  • Violate any law or regulation

  • Infringe on intellectual property

  • Harass or discriminate

  • Upload malicious code

  • Scrape, spam, or phish

  • Circumvent security features

  1. Disclaimer The Website and its materials are provided “as is.” Work With Em makes no warranties or guarantees of accuracy, reliability, or fitness for purpose.

  2. Limitation of Liability Work With Em is not liable for any direct, indirect, or consequential damages resulting from the use or inability to use the site or services.

  3. Indemnification You agree to indemnify and hold harmless Work With Em from claims related to your use of the Website or breach of these Terms.

  4. Severability If any provision of these Terms is deemed unenforceable, the rest shall remain in effect.

  5. Changes to These Terms We reserve the right to update these Terms at any time. Continued use of the Website constitutes your acceptance of any changes.

  6. Governing Law These Terms are governed by the laws of the United Kingdom.

Contact: emma@workwithem.co.uk
Last updated: 29 April 2025