Frequently Asked Questions

Welcome! This page is here to help you understand how I work, what to expect, and whether we’re a good fit. If you’re still unsure, feel free to book a free 20-minute consultation.

Who do you work with?

I work with artists, makers, and creative business owners across the UK (and beyond). Whether you're launching your first website, pivoting your creative practice, or building a digital product offer, I tailor my support to meet you where you are.

What makes Work With Em different?

I bring 20+ years of experience in the UK arts & craft sector, blending strategic website design with creative business coaching. You don’t just get a site—you get clarity, focus, and tools to grow with confidence.

✨ “It’s like having a designer and a mentor in one.”

Do I need to be tech-savvy?

Not at all. I design Squarespace sites to be easy to update, and every package includes custom tutorial videos recorded on your own site. You’ll be confident editing your content, blog, or shop without feeling overwhelmed.

What’s included in your custom website packages?

Every site includes:

• Strategic planning sessions

• Custom Squarespace design (no templates!)

• Mobile-optimised layouts + SEO setup

• Blog, newsletter & Google Analytics integration

• Personalised video training

• 30 days of post-launch support

🛍️ Want to sell online? Add a fully set-up shop or a portfolio page.

Explore Website Packages →

How much does it cost?

• Custom Portfolio Website – from £2,000

• Custom Shop Website – from £3,200

• Ceramic Artist Website Template – from £480

• Payment plans are available for all projects.

View Full Pricing Breakdown →

Do you offer mentoring or coaching?

Yes! I offer 1:1 Creative Business Coaching using the Creative Business Model Canvas. These sessions help you define your value, offers, audience, and story—ideal before launching a site or when you're stuck at a crossroads.

Learn About Mentoring →

I already have a Squarespace site. Can you help?

Yes. I offer:

• Website refreshes

• SEO audits & improvements

• Blog setup & training

• Ecommerce upgrades
  Let’s elevate what you already have.

Book a Website Review →

Do you help with SEO?

Absolutely. I include on-page SEO with every site:

• Keyword-based page titles & metadata

• Accessible headings and image tags

• Blog structure guidance

You can also access my SEO Blog Content System in Notion to help plan high-performing blog posts that bring in organic traffic.

Will I be able to update my site myself?

Yes! Every project includes:

• A 1:1 live handover session

• Personalised video tutorials

• Optional training in blog writing & SEO

I want you to feel confident—not reliant.

How do I get started?

Just head to my Contact Page and request a free 20-minute call. We’ll talk through your goals, timeline, and next steps.

📅 Book Your Free Consultation →

💡 Still exploring?

You might also like:

• Free Artist Website Checklist

• Artist Website Template for Ceramicists

• Blog: Tips for Artist Websites

Page Setup Tips for Squarespace:

• Use H2 for each question, H3 for any subheadings

• Add spacing blocks or dividers between sections

• Link your blog, services, or template offer for internal SEO

• Add a Contact block or button near the end